Coal City Community Unit School District 1 issued the following announcement on Nov. 13.
We wanted to make sure you know that we have continued to advocate for our patrons. Our attempts to contact Brown Paper Tickets have been unsuccessful, so we have filed claims with the BBB and filed a complaint with the Washington Attorney General. As of September 30, 2020, BPT was said to owe $6.75 million to the event producers across the nation. Here is the letter we just received from the Better Business Bureau:
This message is in regard to your complaint submitted on 9/21/2020 against Brown Paper Tickets LLC. Your complaint was assigned ID
BBB is a non-profit, non-governmental organization which promotes business self-regulation. Although BBB encourages a company to respond to a complaint we bring to its attention, we can not require it to do so.
BBB contacted the above referenced company on multiple occasions regarding your complaint. To date, we have not received a reply; therefore, BBB is obligated to close your complaint as a "no response," which will be reported to the public for the next three years.
If the company responded to you directly due to BBB intervention, we ask that you notify us immediately so we may record an accurate disposition of your case. In the event your complaint remains unaddressed, we suggest you consider writing to the State Attorney General's Office or the Department of Consumer Protection, We also suggest you consider pursuing legal means.
BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.
Original source can be found here.
Source: Coal City Community Unit School District 1
Alerts Sign-up